1.【案例题】

Clerk: Hello, welcome to North Park Hotel! 56?

David: Hi, yes. 57. My assistant booked a room for me three days ago.

Clerk: 58?

David: Sarah Gatesby.

Clerk: Ah, yes. She has booked a standard double room, non - smoking for David Black.

David: Yes, that’s me.

Clerk: 59?

David: Sure. 60

Clerk: Thank you.

第1题

Clerk: Hello, welcome to North Park Hotel! 56?
David: Hi, yes. 57. My assistant booked a room for me three days ago.
Clerk: 58?
David: Sarah Gatesby.
Clerk: Ah, yes. She has booked a standard double room, non - smoking for David Black.
David: Yes, that’s me.
Clerk: 59?
David: Sure. 60
Clerk: Thank you.

I have a reservation

How do you do

What’s the name, please

Here you are

How may I help you

I have a very nice stay here

Did you have a pleasant trip

May I see your ID, please

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参考答案: A,C,D,E,H

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Clerk: Hello, welcome to North Park Hotel! 56?David: Hi, yes. 57. My assistant booked a room for me three days ago.Clerk: 58?David: Sarah Gatesby.Clerk: Ah, yes. She has booked a standard double room, non - smoking for David Black.David: Yes, that’s me.Clerk: 59?David: Sure. 60Clerk: Thank you.